Returns & Exchanges
At Roman, we want you to love your home. If your purchase isn't the perfect fit for your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture, your refund will be processed to your original payment method within 5-7 business days.